Terms & Conditions

Digital Downloads

Our products are digital and sold in the form of downloads that are transferred from our server direct to your computer. These products are compressed into ZIP files. All our product ZIPs are created on Apple Macintosh computers. If you are a PC user we would recommend using WinZip or WinRar to decompress your product. Download times vary considerably depending on the size of the file. A product containing many audio samples will take much longer than a MIDI product which will download in a few seconds. You are responsible for making sure that your internet connection is fast enough to complete the download succesfully.

Payments

Payment can be made by Credit/Debit card or through PayPal. As soon as the payment has been made you will be taken to a page containing the download link(s) for the product(s). You will also be sent an e-mail containing the download link(s).

Refund Policy

Digital downloadable goods once downloaded cannot be returned. Therefore you do not have the right to cancel an order once the product has been downloaded.

Privacy Policy

Your privacy and data are important. Smash Up The Studio fully complies with the ( GDPR ) General Data Protection Regulation.

When you make a purchase from us the personal information we have access to might include your name and address, e-mail, telephone number and IP address. This information is collected by our 3rd party shopping cart provider in order to process your transaction. We do not have access to your credit/debit card information, this is collected by our 3rd party payment processors who are specialists in the secure processing of credit and debit card transactions.

The only personal information we hold directly is your e-mail address. This is kept should we need to contact you over any issues or queries you may have regarding your purchase and so we can inform you of any product updates or marketing offers. You will of course have the option to unsubscribe from these promotional e-mails if you wish to do so. You also have the right to ask us to delete all information held on you by smashupthestudio.com. To do this, please e-mail info@smashupthestudio.com.

To protect the privacy of children under the age of 16, if you are aged 16 or under please get your parent or guardian’s consent before providing us with personal information.

By using our website you are agreeing to the terms of this policy.

This policy was last updated on May 24th 2018.

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